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Voice of our customers

Excellence is constant action, not a position

With Lufthansa Technik, you have a reliable partner who knows how to keep your fleet flying and who turns a good aircraft into a great one.

Listen to some of our many satisfied customers.

Find out how Swiss International Airlines uses real-time data to monitor the current status of their entire fleet. AVIATAR is Lufthansa Technik’s independent Digital Operations Suite, that gives operators real-time access to all relevant aircraft data for their entire mixed fleet on a single screen altogether with data analytics and predictive maintenance solutions.

Check out how Eurowings uses real-time data to optimize its operational processes to ensure that passengers get to their destinations on time. AVIATAR is Lufthansa Technik’s independent Digital Operations Suite, that gives operators real-time access to all relevant aircraft data for their entire mixed fleet on a single screen altogether with data analytics and predictive maintenance solutions.

“It is with great expectations that Novair now submit its first LEAP-1A to Lufthansa Technik for performance restoration," said Thomas Krook, Director Technical Operations at Novair. "Few things mean as much to our airline as getting engines through the shop with the best possible outcome. We look forward to Lufthansa Technik not only delivering the baseline product, but as seen in the past - developing knowledge and methods for sending engines back to us with the highest possible return of investment in the shop visit.”

Thomas Krook

Director Technical Operations at Novair

“Safety is at the heart of everything we do and we're delighted to extend our existing A380 base maintenance contract with Lufthansa Technik as a result of the continued excellent standard of service provided by Lufthansa Technik Philippines. This agreement ensures that our A380 aircraft have secured slots for the foreseeable future.”

Dave Exon

Technical Director of British Airways

“Our AVIATAR trial started at AirAsia Philippines. The quick and easy onboarding led to further interest throughout AirAsia Group. Now AVIATAR is already live in all 6 AOCs of AirAsia. AVIATAR is integrating into our existing IT landscape, allows for flexible data transfers, offers an intuitive user interface and is web-based - That helps becoming more efficient in our Tech-Ops and Low Cost is what we like at AirAsia!”

Tommy Saputro

Senior Manager AC Communication & Info System

“AVIATAR solutions already delivered significant savings for Wizz Air. Especially Condition Monitoring, Prediction and the AVIATAR Technical Logbook save cost and help to improve our reliability. Data is key to future success but not without strong digitization and automation.”

Diogo Reu

Head of Maintenance & Engineering

“The collaboration with AVIATAR is quite fruitful, as we see a lot of potential in the future to develop even more new solutions for upcoming issues.”

Sebastian Binz

Teamleader Strategy & Innovation Projects,
EUROWINGS Technik

“The new cooperation with Lufthansa Technik is part of our commitment to ensure the highest possible operational reliability and a further confirmation of the excellent relationship between us and our long-standing partner. We look forward to further intensify our close cooperation for the benefit of both parties.

Shao Chuan

Deputy Chief Engineer and General Manager of Engineering,
Sichuan Airlines

“Collecting information was one of the most time consuming tasks I had and with AVIATAR all the information is combined in one.”

Martin Ricklin

Aircraft Systems Engineer,
Swiss International Air Lines

“Lufthansa Technik was winning this contract in a large extensive global tendering process, that was demanding both for Lufthansa Technik and Norwegian. The quality and reliability of past services provided by Lufthansa Technik have convinced us to continue to place our trust in our German partner for the overhaul of our Boeing 737NG fleet.

Paul Salwik

Head of Technical Procurement,
Norwegian

“With AVIATAR we reduce the downtime of aircraft significantly, which has then an effect on our costs as EUROWINGS.”

Hannes Pferdekaemper

Head of Business Development,
EUROWINGS Technik

This work* (Editor's Note: Maintwise) has made a key contribution to the drive for continuous improvement in our Hong Kong line maintenance operations. We were impressed by the quality of the work delivered by the Lufthansa Technik team, which achieved the business objectives we had set at the start of the project.

Robert Taylor

General Manager Engineering Operations,
Cathay Pacific Airways Limited

By leveraging AVIATAR's digital platform, our tech-ops professionals can access data, insights and recommendations that help us optimize our operations and reduce flight delays or cancellations caused by maintenance issues.

We are excited to collaborate with Lufthansa Technik on this innovative digital maintenance solution which represents the future of aircraft maintenance program management.

Kurt Carpenter

United Vice President of Technical Operations Planning and Strategy,
United Airlines